A Beautiful Holiday Cottage in the Royal Forest of Dean

Terms and Conditions

Terms and Conditions

Bookings and Cancellations

When you make your booking and we have received the required deposit, a legally binding contract exists between us.

Your booking is only secured when we have received and cleared a 30% deposit with the full balance received by us no later than 4 weeks prior to your arrival date. If the full balance is not paid within 4 weeks of the start of your stay then we will send you a reminder. If we don’t receive payment within three days of the reminder, then we will consider your booking cancelled.

If for any reason you do need to cancel, it is important that you tell us at the earliest opportunity so that we may attempt to re-let the cottage and minimise your loss.

If we are able to re-sell your dates, depending on how many nights we managed to re-sell, we will refund your payment less the deposit, which is non-refundable.

You should take out Holiday Insurance to protect you against possible loss.

Arrival and Departure

Access to Workshop Cottage on the day of arrival is after 3.00pm.

Workshop Cottage must be vacated by 10.30am on the departure date.

Workshop Cottage must be left in a reasonable and tidy condition on departure and any damage must be reported to us.

Extra Guests

The cost for the cottage per night is based on 2 guests sharing with use of the ensuite bathroom. For additional guests (up to 2 additional maximum) using the sofa bed in the open plan living area and the additional shower room, there is a small charge of £8 per person per night to cover additional laundry and cleaning costs.

Pets

  • A maximum of 2 pets are allowed
  • Pets are not to allowed on the furniture.
  • Pets are not to be left alone in the cottage.
  • You must clean up after your pet(s) at the earliest opportunity and check the garden prior to leaving.
  • We charge £10 per pet per stay which includes the use of towels, dog bowls, poo bags and treats. It also reflects the extra cleaning required. This is payable either at the time of booking or during your stay if not paid in advance.

Finally

The person named on the booking form is liable for damage caused by negligence by any member of their party.

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control, we would, however, attempt to offer you alternative accommodation. If this was not possible or unacceptable to you, then we would refund all monies paid by you for the holiday. Except in exceptional circumstances, our liability would not extend beyond this refund.

We endeavour to provide a safe environment during your stay. The gardens are on a number of levels with some undulating surfaces and the brook runs through the gardens. Care should be taken and children must be supervised at all times.

We accept no responsibility for any loss, damage or injuries whilst staying at Workshop Cottage.

Workshop Cottage is strictly NO SMOKING.

We do not allow candles in any room.